Archive Engine Troubleshooting

CSS components won’t start (IDE, Block Archiver, Inst Archiver, Alarm server)

Ensure Java 8 is NOT installed on the system. If java 8 is installed, uninstall it and reboot. A java 8 installation will prevent CSS components from starting correctly, as they will detect this and attempt to use it, but they are incompatible with java 8 and require java 11+.

For the IDE:

  • Symptom is either a hang at IDE startup (on splash screen, loading bar will never display) or an immediate pop-up saying java 8 is being used and is incompatible.

  • Make sure java 8 (or any earlier java) is not installed on system and you have the current recommended IBEX java version installed.

  • restart your machine

  • run git clean -fqdx in the css directory

  • run create_icp_binaries.bat

  • run setup_css.bat